What is your return policy?
We offer a 30 day guarantee on all of our products. If you don't love a MERIT product for any reason, please email us at email@example.com. We issue exchanges or full refunds for products returned within 30 days. We are unable to refund shipping charges. Please see our Terms of Service for additional details about our return policy.
How do I start a return?
Email us at firstname.lastname@example.org, and we’ll do the rest.
How long does it take to process a return?
Returns are processed within 2 business days of receiving the product. We initiate the refund instantly on our end, but please allow up to 5 business days for the refund to reflect on your account based on your bank's policy.
How do I receive a refund if I used AfterPay?
Once your return has been processed, your updated invoice will be visible in your Afterpay portal. If you have only returned part of your order, your payment schedule will be adjusted. If you have more questions, please check out this article.